Q. Do you accept only digital photos?
A. Yes, we do everything over the Internet. If you have a physical photo that needs retouching, you can
scan it or even photograph it with a digital camera. Please see the Physical Photos menu item.
Q. What kinds of photos do you work on?
A. We work on almost anything, except we do not accept nudes or obscene photos. We also do not accept professional
photos unless you own the copyright or have permission from the copyright holder to modify the image. That means we
cannot accept most wedding photos, unless you took them. Photos submitted should
be at least 500KB in size for best results.
Q. Why don't you work on porn?
A. It's just a personal choice. We know that we are missing out on a big part of
the retouching market (lots of skin showing means lots of blemishes and lumps to
hide). There are plenty of other retouchers who will handle those images.
Q. Are your testimonials real or just made up?
A. They are all real and un-solicited, with punctuation and spelling errors left
intact. Every one of them came from actual living clients.
Q. What kind of payment do you accept?
A. We accept MasterCard, Visa and Discover credit cards. All payments are
handled by PayPal.com, so your credit card information is safe and secure. Our PayPal payment email
is miles@399retouch.com
Q. To what address should I email my photos?
A. Please send them to
miles@399retouch.com Unless you are certain that
your ISP will permit you to send very large emails, we recommend attaching only one photo per email. In the email please
describe the service you want, like "Standard Beauty Retouch", along with any special instructions. You can pay immediately,
or we will send you an email telling what the cost will be based upon your particular special instructions.
Q. How do I attach a photograph to an email?
A. If you have never emailed a photo before,
this guide will show you how to do it
quickly and easily. When you click on the link the guide will open in a separate window.
Q. How long has 399Retouch been in business?
A. We opened our virtual doors in early 2006. Our retouching crew has several
prior years of Photoshop experience.
Q. Do you know where I can buy Photoshop cheap so I can do my own retouching
work?
A. You can buy PS lots of places, but if you pay less than $600 (US dollars)
there is no telling what you will receive (if anything). Plan to spend weeks or
months learning how to use it.
Q. I have another question not answered above.
A. Please email it to us and we will answer as quickly as possible.