2009 Reviews

Reviews and Testimonials from Our Clients – 2009

Here are some of the emails that we received from clients in 2009.  They were very happy with our photo retouching and repair of damaged old photographs, and you will be too!

DISCLAIMER: These testimonials are generally representative of what our clients write, although many or most clients don’t comment either positively or negatively. Just a handful of clients have sent complaints. We did not provide any discounts, freebies or other incentives to the people who sent the praise shown below, and we do not request testimonials from our clients…but we are happy to receive them!

  • From a man who said the photo was “Outstanding”: Yes, [the invoice] was in my SPAM filter.
  • We slimmed two people in a photo for a Christmas / Holiday card: Thank you so much, it looks great!
  • From a client in the Eastern United States: The photo looks great, nice job.  Thanks again.
  • From a father who sent a picture of his two sons: WOW what a great fix
  • From another father who sent a holiday photo of his children and the family dog: Thanks very much for the ultra fast turnaround – you have made my wife very happy.
  • From a photo-restoration client in the UK: it certainly looks alot better and i am happy with the results
  • From a client who sent a photo they had attempted to retouch with Photoshop: I like it very much. Master Card transaction was very smooth. No problems at all. I really appreciate your work . Thank you so very much for your help.
  • From a client who sent about 50 wedding photographs: The pictures are marvelous!!Thank you so very much!!! I am very very satisfied.
  • From a prolific American book author: Your work was quite good.  You should probably charge more, quite frankly.
  • From a client with faded Polaroid photos to restore: Thank you for the rapid response!!  Please begin with the full face photo #12.  I can’t wait to see the results. [Later she wrote: I can’t tell you how much I appreciate your patience and desire to make your customers happy.]
  • From a musician who sent an album-cover photo: looks good.  thanks!  I will upload the other photos later today.  thanks again.
  • [This is not a testimonial, but I would like to point out that we can remove  photobombs and photobombers.]
  • From a different client who sent in 2 CD-case photos: Thanks – you did a beautiful job – I might have one more for you next week.
  • From a photographer: You did a great job. My customer is satisfied.
  • From a new client, after we completed her first photograph: Thank you for your high level of patience!
  • From a client in Ireland: The picture is perfect, thanks very much. The blue is much better! You can send me the invoice now. Thanks a million!
  • From a client in the UK: I just made the payment; you were right, I didn’t need a PayPal account to do it.  Thank you very much for everything.
  • From an African-American photo restoration client: It looks great.  I’m standing by for my invoice!! Thank you so much.
  • From a photo-retouching client: The photo looks beautiful, we are so pleased with your results. Thank you so very much.
  • From a photo-restoration client who sent a damaged photo from his childhood: Outstanding job on the scratches!
  • From a new client: Nice work!  You have my approval! It has been a pleasure working with you.
  • From a returning client who needed a unique transformation of a photo: You did some work for me earlier this year and it was magic.  Hope you can repeat.
  • From a photo restoration client: So my mom is loving all these restored photos!  She is thrilled with your work. She got teary eyed at her wedding photos. 🙂
  • From a doctor: Thanks for all your help!  Great work!  Will definitely keep you in mind for future projects and will refer others to you who require similar services.
  • From a client’s mom to her, regarding a photo of a large extended family:
    Hi [daughter],
    Could you let the photo person you are working with know how much I appreciate the work he has done on the family picture. He does fabulous work and he has been so patient with  all  the change request. You don’t get to work with someone who gives such great customer service very often. The picture looks  fabulous, and I am amazed at his ability to get [another person] in the picture. Grandma was delighted when i told her [the missing person] be in the picture. I realize we have asked for lots of changes and  have really appreciated his willingness to work with us .
  • From a client who sent a very large photograph of a Realtor’s office: thanks so much for the great work done on this. I was able to down load it easily and its good to go
  • From a new client who sent a photo of two women: my only suggestion would be to whiten the older woman’s teeth a bit.  Other than that the photo looks great…super job! [we made the change and sent him the fixed version]
  • From a client who sent scans of two halves of a mutilated WW2-era photo: That is truly amazing.  Everything looks great.  Please email the bill for your services.  Thanks again.
  • This client sent a scan of an old photograph showing several people sitting around a dining table, and we removed all except the most important one: It looks great.  Please send me the invoice.
  • From a client who sent a faded color photo to be restored: That’s perfect Miles How can I pay you now ?
  • From a new client: I just wanted to let you know that you did a great job on redoing my parents’ photo.  I was very pleased with the result and with the prompt and reliable service you provided.  I would definitely recommend 399Retouch to anyone.
  • From a professional photographer in the United States: Wonderful!  Thank you Miles!! I [will] send you a few more that my mom would like done. You and your team are wonderful!
  • From a professional photographer in the UK, after we fixed a photo for him: Excellent, that is much better thank you!
  • From an author. We retouched some photographs for his book: Thanks your the best.
  • From a (different) author: Many thanks for this!  Excellent work!  I had no idea I am so handsome! (stupid joke). Listen, I’ll take all three! I’ll pay by PayPal as soon as you send me the invoice. Looking forward to hearing from you again.  I will certainly be back, too.  Your work is great. Ciao for now,
  • From the mother of a teen: Thanks Miles, It [the watermarked proof] looks great. Go ahead and send invoice and begin other picture. I will send a couple more pictures as well.
  • From a wedding photographer: I very much appreciate the help!  Your customer service is outstanding and your work is great. [Later] Thank you again for your wonderful customer service.
  • From the mother of a model: I can’t believe you can do all this stuff!  And I am so happy you see it!
  • From a mother who sent a family photo for their Christmas cards: Yes, the picture looks great. Thanks so much for all your help,
  • From a musician, regarding a group of photos for her next album: Cool, cool, cool…..Thanks.
  • From an African-American model: They [retouched headshots for her model portfolio] are beautiful.
  • From the mother of a teen actor: My goodness…you are good!! You are the best! Just paid you!  These are perfect, as usual!  Thanks so much.
  • From a client who send a wedding photo that needed some people removed: YOU DID AN AMAZING JOB! I have you stored in my ‘favorites’.  I have some very old pics I would love to have refurbished.  Do you do that?  [The answer is “yes,” we do a lot of refurbishment / restoration of scans of damaged, faded, torn, creased old photographs…so send them in!]
  • This person isn’t a client, but s/he sent this message using our online help system: Hey 399 guys, just letting you know i LOVED your site, its honest, clever, funny – i especially loved the competitors part 🙂 keep up the good work. best, from hungary
  • From a client who initially sent the wrong version of her photo: Thank you very much for your help. I really appreciate it because you did not have to do that. I love the pic.
  • From the friend of a performer: That’s perfect, Ryan’s definitely pleased – so am I. It’s brilliant!
  • From an African-American model on the West Coast: Yes Miles.This looks good!! Great turnaround.
  • From a client who really, really liked our restoration of a photo: YES!!!!!!!!!!!! IT IS PERFECT PERFECT PERFECT!!!! Thank you SO SO SO much! WOW! It looks better than the original did BEFORE the picture/glass was broken! I am SO impressed! Yes! I want to buy it right away! I’ll pay by mastercard. How soon can I get it? I’m SO excited! I could hug all of you guys! I can’t believe how FAST you’ll did this! THANK YOU!
  • From a person who needed a photo for the company website: GREAT
  • From a client who uses Photoshop himself, but ran into a really difficult glare problem: Wow!, how do you do it? It looks great…you must tell me what type training I need to do this?
  • From a musician: Bravo!  You did a wonderful job!  Thanks again for your help and great service!  :>)
  • We restored a yellowed old photo for this client: Miles, that looks fantastic – Please Email the invoice.
  • From a returning client who sent a picture of his GF or wife for double-chin removal: Thank you very much, that’s brilliant.
  • From a professional photographer in the United States: okay thanks it looks great
  • From a client with a photograph of a young person in a field of flowers: Very nice, Miles. Thank you so much.
  • From a former professional wedding photographer: It’s awesome.
  • From a client who sent a scan of a damaged photo of a United States Civil War soldier: That’s impressive – exactly what I had hoped for.
  • From a client who sent in an old photo of mom and dad for restoration: Got it. Looks great!  Thank you.
  • From a client needing a few touchups on photos for a dating site: Looks great, thanks!
  • From a different client, getting another dating site photo touched up: Looks good.  Thanks again, Miles.
  • A drop of water on the lens messed up two photos of this client. We “removed” the drop: These pics are great!
  • From an occasional Photoshop user who needed a little help fixing a family portrait: I am very happy with your fast turnaround and the overall excellence of the retouching services.  My hat’s off to your staff.
  • From an African-American client who sent a torn, faded photo of her uncle for restoration: Wow, that was fast! I love it too.
  • From a professional photographer, a repeat client: looks great email invoice please thanks
  • From a mother of two daughters: Looks good.  I would like to pay using PayPal. Thanks for all your help.
  • From a photographer: Yes, that looks incredible. thanks so much
  • From a beautiful model: Thanks a million I’m so glad I found you! It looks great thanks for getting it to me so fast! Send me the invoice and I”ll pay through paypal.
  • We restored an old photo of this client’s grandfather: Wow you are fast awesome. Thanks so much and I really appreciate you getting it done so fast.  I might run to CVS tonight and print it. I can assure you that you will have my business and also my referrals!
  • We fixed glitz portraits of a beauty contestant: Hey there!! I LOVE it! It’s just what I wanted!!
  • We retouched a photo for a soldier: It’s brilliant! Thank you once again, it’s greatly appreciated.
  • We improved the turf and made other changes to improve the appearance of a not-quite-finished home for a Realtor: Looks good
  • From a father. We fixed shoe shadows and eliminated distractions in the background: You can do some cool stuff. Thanks
  • From a professional photographer: You have really nice work!
  • From the mom of a young pageant contestant: It is gorgeous!
  • We retouched a photo of a world leader for this client: Miles, this is excellent—pl send me the invoice.
  • From a client who wanted to enlarge a photo to billboard size: Looks very good. Thanks.
  • From a photo restoration client: I commend you on your artistic ability with the woman’s nose reconstruction. I sent this to three different restoration companies and yours is by far the best. The photo as a whole is indeed the best. I am surprised. Your work even came in faster. I believe you need to advertise. You have my permission to use this photo for such purposes…It’s perfect !!!! Thank you guys so much !!!! We will recommend you to our friends and family.
  • We restored an old photograph of mom and dad for this client: Absolutely, positively PERFECT!!!!!! Send the invoice please. Thanks a million!!! My dad will be thrilled with the results.
  • From a client: I love it, send me a bill through Paypal.
  • From a client who wanted slimming: This looks great 🙂  I would deffinitely like to get all 4 pics done like this.
  • From a professional photographer: I really like your work. I will be sending you 3 more photos for retouching.
  • From a female client: Thanks again for the first one it turned out great!
  • From a client in the American midwest who sent a photograph with special significance: Wonderful! I’m delirious with joy. This picture, though not very old, is one of my prize possessions, and now it is perfect. I can’t thank you enough, and would gladly pay ten or one hundred times the amount. God bless you.
  • From a mother. We improved several photos of her teenage son: Man oh man….i couldn’t be happier.  Thank you. Thank you.  Thank you. (and later) These are just great….I just sent the money.  Thank you so much.  I can’t believe how fast you did this…his agent will be thrilled. Thank you so very much. (and later) Thanks!  You are $10 a photo cheaper than the reproduction company everyone I know uses…your work is great and you did it so fast!  I will  let [my son’s] agent know so she can send an email to her roster and I will let everyone on our casting network know…
  • This client had photos of two people, and we combined them as if they were sitting next to each other: I think you really did a really great job at putting them together.
  • From a model, a repeat customer: Perfect! I love it! Thank you so much.
  • We started with a photo of this client’s boss, aged it 5 years, and put him on a couch sitting next to an unidentified woman. The client did not explain the reason: This is perfect!  Thank you very much.
  • From the mother of a musician: We love your work on the photos’ thanks. (Later, after we retouched more photos for her) Thanks, We received the downloads. You are a pleasure to do business with.
  • From the father of a cute toddler in Germany: Wonderful, thanks! Great service! I will be back ringing at your door in the future! 🙂 THANK YOU!
  • From a repeat client: They are perfect, per usual.  Thanks.
  • From a client in the UK: You have done a great job with this photograph, than you very much. I will make the payment via Paypal and look forward to receiving the un-watermarked version.
  • We restored a photo from the childhood of this client: Nice job!  Thanks a lot.
  • From a professional photographer who sends us difficult photos for retouching: Thanks Miles, You do great work and we certainly appreciate. We will definitely keep you in mind. Be blessed.
  • From a church administrative assistant. We softened a photo of the minister and his wife: Thanks, Job well done. God bless
  • From a mom: BEAUTIFUL work. Please send an invoice and I’ll make payment when I get home from work today. Thank you very much.
  • From a repeat client. We removed a person from a photograph: Amazing, as always.
  • From a repeat client: The last time I had a photo touched up by you, it came out beautiful.  I’m looking forward to seeing this one. [they were happy]
  • We did slimming for this client: Looks good, and unbelievable fast! Thanks, Miles – this is great!
  • We touched up a portrait of a minister and his wife: Thanks, Job well done
  • From a client who wanted a natural look: Wow, this looks really great and you are SO fast! I’ve had companies take out every wrinkle before and puff up my lips like crazy, etc! This is awesome, thanks!
  • From an attorney who sent a photo of his newborn baby: This is great, Thank you!
  • From a client: Can I just say – you are awesome. I’m so pleased with how it turned out!
  • From a professional photographer: My client is VERY happy, thank you for the excellent (and extra) work.
  • From a client who sent a photo of a swimmer with a dolphin. She had asked a local retoucher to work on the photo, with unsatisfactory results: That looks great! Thank you!
  • From a new client, upon receiving her first retouched photograph: It looks great. In fact, it looks so great that I’d like you to do the same to this version as well.
  • From a professional photographer in the US midwest: Again, you do a great job and make my life a LOT easier
  • From a client. We made the man taller in a group photo: Ok, this is amazing!!!!  I would never in a million years know [that he wasn’t that tall].
  • From a client who sent a photo in which the most important person had her eyes closed. We did a “head transplant” from another photo of her: Miles that is awesome!!!  Please send the invoice and I’ll send payment asap.
  • From a client in Australia: Thanks, this is great
  • From a young client. In addition to acne removal, we replaced the overexposed lake surface in the background with an attractive water surface: Looks great!!! send the invoice.
  • From a mother. We removed acne from her teen-ager’s face in portraits: Thank you so much, they look great!!!!  If you will send the invoice to the [home] email, I will go to paypal tonight and pay the invoice. Again, the pictures look great!!
  • From a husband who sent a portrait of his wife for retouching: Miles, It looks great. Please send me the invoice.
  • From a professional photographer in New York: thanks for the great work. ps i found another 3 images please do it asap thanks again.

Try us, and let us show you how we can improve your photographs! Your satisfaction is guaranteed…if you don’t love the result, we won’t send you a bill and you don’t owe anything!


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