3rd Party Disclosure
Customer information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer.
Private Information Security
For your safety and protection, your credit card information is not stored on our servers. Our payment gateway provider, Paypal, keeps this information encrypted and secure on your behalf.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to periodic company news, updates, and/or related product or service information, etc. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, promotions, etc. However, you may opt-out at any time by clicking the unsubscribe button at the bottom of your emails, or sending an email to miles@399Retouch.com.
We do not use client photographs on our website without permission.
We collect the information necessary to provide our photo retouching and photo restoration service to our clients. When we receive a photo attached to an email we read and store the email so we can perform the services requested, send the retouched photo back to the correct address and potentially direct follow-up communications to the client.
Paypal tells us the email address and amount paid when we receive a payment, and that lets us know who has paid for our services.
Also, like all the others, our web hosting company records the numeric address of computers that connect to our web site. When you connect to our site or click on a link on a page, that lets the server know where to send the new page to.
We do not sell, rent, lease or give away information about our clients, unless legally required to do so, because we respect you and hate spam as much as you do.
Most of our clients send us one or two photos to “test out” our service, and then they follow up with larger collections of photos after they have received their first photos back.
We do not accept nude or pornographic images, and we are not responsible for typographic errors on this website or in other communications.
Questions or Concerns, Contact Us
or by postal mail at:
Attn: Privacy Officer, 399Retouch LLC
3267 Bee Caves Rd., Ste. 107-361
Austin TX 78746
If you need to communicate with us regarding your credit card or other payment information please contact us by phone at our designated customer support number. Do not include any account numbers in your email as email is not a secure form of communication.
Effective Date: June 21, 2014
GDPR Information for Our European Clients
If you contact us by email and send a photograph, we will have your email text(s) and email address, and the photograph(s) that you send. If you send us payment via Paypal, we will have the email from Paypal telling who paid us and their address information. We do not track visitors with cookies. If you would like us to delete whatever you have sent, we will do so upon request.
Effective Date: May 23, 2018
© 2006-2019 399Retouch LLC, 3267 Bee Caves Rd. Suite 107-361, Austin TX 78746 (not a retail location). By Miles Abernathy